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Frazz
Posted on Friday 19 July 2013 at 8:05 pm

iPod help?


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I caved and bought a waterproof iPod shuffle for swimming. It was expensive, but I've had it less than a week and have already gone swimming four times when I usually manage to talk myself into it once every week or two and each time I stayed in the water for probably about twice as long as I had in the past (so 40 minutes rather than 20 which I realize still isn't long for many people and I'm not swimming hard the whole time, but still). I'm really enjoying it so I think it will be worth the money. I only have one problem. If I have the iPod plugged into the computer, unplug it, and then try to plug it back in, the computer will not recognize the iPod's existence. It doesn't matter if I eject like iTunes says to or if I just pull the iPod out without ejecting it. The computer overall and iTunes specifically just will not acknowledge the existence of the replugged in iPod unless I restart the entire computer. I've got an iPhone (currently have a 4s and had a 3s before) and I've never had this problem. This is my first iPod but I've asked a couple of friends with iPods of various types and they all say they've never had this happen. I've tried googling, but everything I get assumes a one-time problem and says to restart the computer as the solution if the computer won't recognize the iPod. I already know restarting the computer will solve the problem, I just typically go weeks sometimes without turning off my computer and I don't want to have to restart it at least once a day just to keep the stupid iPod happy. It's annoying.

So, anyone had a similar problem? Any suggestions?

Comments:

aoife
failte_aoife at 2:22 pm on 20 July 2013 (UTC) (Link)
I never had any Apple-products but perhaps something like 'Reset factory settings' could work? Most devices have a reset button but that doesn't always help.
For my Sony e-reader I could do a hardware-reset...the instructions for that weren't in any handbook (because stupid customers could do stupid things with it or whatever...) I had to call the helpline for it (but I would have found them just es well with googling for Hardwere reset...)
As said I don't know much about Apple but a reset is normally a good start (it does help when my MP3-player refuses to switch on even when fully loaded)
cue ominous music
ellex42 at 11:24 pm on 04 August 2013 (UTC) (Link)
I was popping by after a couple of busy weeks to check out your BBC radio posts and saw this.

I've had several iPods. Right now I have a 5th gen iPod touch and my mother (I usually manage her content for her as she's not especially tech-savvy) has a 6th gen nano.

I often find that my computer doesn't immediately register either ipod when I plug them in. The ipod touch, in particular, does this, although I've also found that if I wait about 15-30 seconds, it will sometimes connect. If it doesn't connect, I unplug it and plug it back in. Sometimes I have to do this a couple of times. I've never tried turning my computer off, though.

Are you using a new USB cord to connect it? I'm assuming that you probably have a newer ipod with the little "lightning" to USB connector, but if it uses the older "30 pin" connector, it may be a problem with the cord you're using.

The other thing I want to tell you is that you really should be turning your computer off at least once a week. Computers using Windows, in particular, often have issues with installing updates if they aren't turned off. It also significantly shortens the life of your computer - you may end up with problems from overheating or the fan (to prevent it from overheating) getting worn out and noisy. It also uses a lot of electricity even if you aren't actively using it. I'm kind of obsessive about it - I turn mine off whenever I'm not using it - but if you aren't actually downloading something, I strongly recommend turning it off either at night when you're sleeping, or during the day when you're at work.

Good luck!
Rachael
bratty_jedi at 1:01 am on 05 August 2013 (UTC) (Link)
I think the iPod problem is somehow connected with using a USB hub. It is an iPod shuffle with the connector through the headphone jack to USB. Since I made my initial post, I've noticed that if I unplug the USB hub from the computer then the iPod from the hub, it will usually acknowledge the iPod when I plug everything back in. If I unplug the iPod from the hub first, the computer won't recognize the iPod even if I try unplugging the USB hub later in the process.

The computer is a laptop and I do turn it off when I'm not using it and as needed for Windows updates. The problem with turning it off every day or something is that I'm almost never not using it. I've got a torrent client that I leave running all the time to try to get the rarer BBC radio programs I want and to allow others to get the rarer ones that I've got, I'm in some of those science project networks that let major researchers borrow spare computer capabilities for complex calculations which they only do when the computer has sat idle for a certain amount of time so basically while I'm asleep, my main folders back up to an external hard drive on a nightly schedule set to start just after I typically go to bed and the entire C drive is backed up once a month, etc. I put it in standby when I'm moving locations to a coffee shop or school or something and I turn it off if I'll be seriously traveling like on an airplane or if I'm going somewhere without it for at least 48 hours, but otherwise it is always on and basically always doing something. Most of the time it is sitting at my desk and I have it on a cooling pad with extra fans when it is there and I turn it off and let it sit for several hours if I feel the slightest bit of excess heat which has only happened twice that I can think of. When that happens and periodically otherwise, I turn it off and take it apart to clean out any dust that might get in and limit the fans functioning and similar so I do take care of it even while using it pretty hard. I just get the best tech I can afford and get my money worth out of them, get the best possible warranties and generally get my money worth out of them as well, and use everything into the ground. I've got one computer that is almost ten years old that can't handle a full Windows load anymore but can run a limited Linux boot that I still use for random specific things for which it is the best option.
cue ominous music
ellex42 at 2:45 pm on 05 August 2013 (UTC) (Link)
I'm glad you found a way to get your computer to acknowledge your ipod without having to turn it off! This needing to plug and unplug the device seems to be pretty typical for ipods, from what I've heard and read.

Sorry about the rant re: turning off computers. It's a bit of a pet peeve of mine, borne of being office manager for a tiny business. We don't have an IT person on staff, just a guy on retainer for major issues. As a perennial problem-solver, I end up dealing with the minor issues, and until I got everyone to start turning off their computers at night, I was spending far too much time dealing with failed updates, overheating towers, and broken fans. You clearly have things under control.


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